Terms of Service

1. Agreement

By creating an account or otherwise using SiteTuners LeadGen (“the Service”), you agree to these Terms on behalf of yourself and any organization you represent. If you do not agree, do not use the Service.

2. Acceptable use

You agree to use the Service only for legitimate B2B outreach in compliance with applicable law (including CAN-SPAM, GDPR, CASL, and local anti-spam regulations) and with LinkedIn's User Agreement. You will not:

• Use the Service to send unsolicited spam, harass any person, scrape data outside your own LinkedIn permissions, or interact with profiles you are not authorized to contact.
• Share, resell, or sublicense your account or API keys to anyone outside your organization without our prior written consent.
• Attempt to reverse-engineer the Service, probe its infrastructure for vulnerabilities without our consent, or interfere with other customers' use.

3. Account responsibility

You are responsible for the security of your account credentials, for every action taken by users you invite to your workspace, and for ensuring you have the rights to import any lead data you upload. We may suspend accounts that violate these Terms or that we reasonably believe pose a risk to LinkedIn account integrity or other customers.

4. The LinkedIn connection

The Service interacts with LinkedIn only through the LeadGen desktop agent running on your own machine, using your own LinkedIn session. You acknowledge that LinkedIn may at any time rate-limit, challenge, or restrict your account regardless of the safety measures we implement, and that we cannot guarantee uninterrupted access to LinkedIn. You assume the risk of interacting with LinkedIn through automation, including the risk of account restriction or termination by LinkedIn.

5. Subscription and billing

Paid plans are billed monthly or annually through Stripe based on the plan you select. Fees are non-refundable except where required by law. You may cancel at any time from the billing page; access continues through the end of the current billing period. We may change pricing with at least 30 days' notice to active subscribers.

6. Intellectual property

The Service, its source code, design, and documentation remain the property of SiteTuners, LLC. Your data, including lead records and messages drafted in the Service, remains your property. You grant us a limited license to process your data solely to operate and improve the Service.

7. Warranties and liability

The Service is provided “as is” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. To the maximum extent allowed by law, our aggregate liability for any claim arising out of these Terms or the Service is limited to the fees you paid to us in the twelve (12) months immediately preceding the event giving rise to the claim. We are not liable for any indirect, incidental, consequential, or punitive damages.

8. Termination

You may terminate by deleting your workspace at any time. We may terminate or suspend your account for material breach of these Terms, for non-payment, or where required by law. Upon termination, we will delete your data per the retention policy in our Privacy Policy.

9. Changes

We may update these Terms from time to time. Material changes will be announced to subscribers by email at least 14 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance.

10. Contact

Questions: hello@sitetuners.com.